HOW-TO:
Constant new password requests when logging in to EventsAir are due to cached data in your web browser. Clearing this should fix the problem. Please note, we recommend Chrome as the optimal browser for EventsAir.
To clear browser cache for just one page:
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Right-click anywhere on the page you want to clear
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Choose Inspect (or Inspect Element, depending on your browser)
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This opens an Inspect Element window on the right
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Click the >> symbol to see all options and choose Application
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From the top three options (Manifest, Service Workers, Storage), choose Storage
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Click the Clear Site Data button
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Refresh the page
If you’re having other problems related to cache-clearing (such as slow browser performance), we suggest talking to your IT department about other ways to clear out your browser cache.