HOW-TO:
You probably already have Credit Card Vault enabled, but
if not, here’s how to do that:
In Setup panel
1. Accommodation
2. Preferences
3. Options, Enable
Credit Card Vault
Then in Online Panel
4. Go to the Interactive Site with Accommodation module
You can make a dedicated interactive site just for
updating credit card details
5. Add credit
card guarantee under Accommodation module
_____Updating Details_________
To ask attendees to update their own details, you can
send them their personalized Auto login token and brief instructions (such as
“On the Summary page, look under Accommodation and select ‘Edit’, then ‘Replace card details’, make your changes, then save”).
Attendee panel
1. Locate ID
2. Copy Auto login token for the Interactive site with Accommodation module
3. Send to attendee to update, with brief instructions
_____Alternative method________
While it’s recommended that attendees update their own details, you may choose to use the following method if they give their written permission and details.
Attendee panel
1. Locate ID
2. Select relevant accommodation booking
3. Scroll down to
Retrieve
card detail
4. Enter your login details
5. Select Edit to change card details
6. Update Vault