How can I get an alert when a session, function, or hotel is nearly full?

1.      Select Event, Alerts
2.      Check the box for each level of alert you want sent
3.      Fill in the email address for each alert you’ve selected

If you want to, you can set different email addresses for different alert levels. You can also have multiple email addresses for each alert, separated by a comma.

4.      Save

5.      Go to Registrations [for this example]
6.      Select a Registration Type
7.      For an optional alert, set inventory to Limited and insert a value for the maximum inventory (your total limit for that item)
8.      Nominate what will trigger the alert
9.      Save

The process is much the same for Registrations, Functions, and Accommodation alerts. Optional Alert means you choose what percentage of available inventory will trigger the alert. Check-in Alert will alert you every time that type of registration occurs. You can also select both, and choose the level of alert (Critical Alert, High Alert etc.). For Accommodation alerts, you can choose whether you want to set up alerts for each room type or sub-block, and/or for the whole hotel.

______To check alerts______

There are four types of alerts shown in this panel:

1. Event Alerts (relating to your whole event)

1. Inventory Alerts (relating to maximum registrations, tickets, function seating etc.)

1. Accommodation Alerts (hotel bookings, inventory, check-ins etc)

1. Project Alerts (relating to tasks you have set and your onsite Run Sheet)

           

Select All to see all alerts for any module (or the entire Event)           

Select Export to create a downloadable Excel spreadsheet.

 _____To clear an alert______

Alerts Panel

1. Select All Alerts to see the list
2. Tick the checkbox for the alert(s) you want to clear
3. Select the “Clear Alert” button

See other FAQs for information about the Accommodation Matrix and Project Alerts.