Why can't my presenters submit their papers in the Presentation Portal?



HOW-TO:

Info
This issue is usually caused by incorrect submission dates. The solution is the same whether for abstracts or presentations.

Online panel
Under app store open Presentation Portal
Select the Settings tab
Scroll down to Submission Close Date, change to a date in the future
Save

Info
To check:

Attendee Panel

1.      Navigate to any ID record

2.      Use the tools option on the right

3.      Site Auto Login to open Presentation Portal

4.      ‘Abstract Submission’ option is now there.