We'll update this page regularly.
You'll be able to see the 'last updated' time and date at the top of the article.
(If you don’t use OnAIR analytics/reporting, you can disregard the rest of this information.)
We'll be doing a special ‘quick update’ release within the next couple of weeks, in order to fix a potential issue relating to OnAIR analytics.
What's the issue?
OnAIR analytics in EventsAir relies on a Microsoft service called Azure Time Series Insights (TSI).
Two years ago, Microsoft advised that this service would cease on March 31, 2025, and we planned accordingly.
This timeframe has changed dramatically. Microsoft just announced that TSI will now be deprecated on 07/07/2024.
What's the solution?
We’ve been pulling out all stops to:
Migrate data out of TSI, so we can preserve all your historical OnAIR analytics data.
Change the architecture from TSI to a new solution called Azure Data Explorer so we can continue to ingest analytics data after July 7.
Implement Azure Data Explorer into EventsAir to support OnAir analytics features.
We’ll update your version of EventsAir to make this happen.
The update will also include a fix to an unrelated OnAIR reporting bug.
Why is it tricky?
This is an unexpected change and we have a limited timeframe, so there’s a risk that we will miss the deadline of July 7.
Although the three solutions explained above are related, we’re prioritizing the data migration and architecture changes, so we don’t lose any historical or new analytics data.
As a result, there’s a possibility that OnAIR analytics and reports may temporarily stop working between July 7 and when the full fix is available.
We can appreciate this is a frustrating situation, however we’re doing everything we can to keep any disruption to a minimum.
Please contact us if you have any questions or concerns.