Articles
Why can't attendees submit survey [responses]?
If attendees can't submit surveys because they get a message saying they can't create a user record through the survey, it's probably because a survey response can only be submitted if it’s tied to a contact record. You either need to:
1. ...
Why can't I delete an attendee record (and can I undo this action)?
You cannot undo deletion of an attendee record. Rather than deleting, you may want to consider anonymizing a contact or canceling items on their record. Remember, you can also use the “Replace Attendee” function (in Attendee Tools), for exampl...
Why won't my attendee's photo (or my Exhibitor's logo, or my Static Content image) appear? [image sizes]
This can happen because the file size (of the image) is too large. Incorrect file sizes can also cause sites and apps to load very slowly.
Below is a list of recommended image file sizes. You can also read more about editing and resizing ima...