Financial-related troubleshooting

Articles

Why did stored credit card details expire before the card expiry date?
HOW-TO: An issue can occur because of the credit card vault expiry date, especially if you’ve changed your event date.  If the vault has expired too early,...
Why is Pay Online 'grayed out' (not available as an option) in my payment page setup?
HOW-TO: If you haven’t already done so, add a payment gateway in your overall application setup of EventsAir. In Event Selection screen 1. Look under Application Setup for External Connections 2. Select E-Com...