Articles
How do I create an exhibitor passport for attendee to track their stand visits?
Using the Location QR code goal, you could set up a goal for each Exhibitor which includes their name and logo. You then give each exhibitor their unique QR code for attendees to scan.
In the Communications panel, select the EventSt...
How do I make Exhibitors appear in the ‘Pre-scheduled Meeting Preference App’?
The Exhibition stand needs to have a ‘confirmed’ status for it to appear in the ‘Pre-scheduled Meeting Preference App'.
1. Navigate to the Attendee Panel.
2. Go to the Exhibition module on the exhibitor's record.
3. Cl...
Why are some exhibitors on the event website displaying under multiple headings?
This is often caused by different stand types with different rank headings having the same rank order.
Each unique rank heading needs a unique rank order.
Why aren’t lead management options appearing in the Exhibition Portal?
Check that lead management has been enabled for that stand type (in the Exhibition Portal, under Content, Lead Management).
Why aren’t scanned leads showing in the Exhibition Portal, when they’re on the Attendee App?
This means the exhibitor has been given a stand type instead of a stand number . Change the existing stand on the exhibitor’s record from a stand type to a stand number. Be sure to change the existing stand on their record - don’t create ...
Why can’t I see my exhibitors in the exhibitor module in the event website?
In the Online Panel, in your event website builder, be sure you have included the Exhibitors module content block.
Then check the event website 'Advanced Settings' to make sure the exhibitor's chosen stand type is ticked (enabled). ...
Why do I get too many QR codes when I try to set up a ‘Exhibitor stand visit’ goal?
Setting up this type of goal is useful when you don’t need to track which stands have been visited, but you want to reward attendees for scanning the QR code they see on display at each stand. To avoid having too many QR codes, follow the steps be...
Can we create generic lead management questions that appear for every exhibitor?
Yes - use Suggested Lead Management Questions in (Set Up panel > Exhibitions > Suggested Lead Management Questions). These will then be suggested to all exhibitors when they log into the portal. Otherwise, they’ll only see the questions they cre...
Can I set up multiple meeting diaries for an exhibitor who has multiple booths?
Yes,
there are two ways to create multiple diaries if an exhibitor wants to do this
across multiple booths.
Because each exhibitor's contact record
should only have one exhibition item on their record...
How do I create and apply a package (e.g. for Exhibitors)?
Packages let you add various module items automatically to a record once a certain registration or exhibition item has been chosen.
To create a package:
Navigate to the Setup Pane l, and under Advanced Setup, choose Pack...