Articles
How can I check if an email's been delivered, and how do I clear the blocked and bounce list in SendGrid?
HOW-TO:
NOTE: Sometimes emails don’t send or aren’t received. This can happen for many reasons, and it’s not always possible to know exactly what’s happened. However, below...
Why am I having problems getting my survey to work?
If you are having trouble editing a survey question, make sure you're in the Set Up panel, not the Communication panel (which is where you manage the results).
If an attendee can't submit a survey, check they have some way to have contact reco...
How do I add a confirmation email - for new or updated registrations - on a registration site (or other interactive site)?
Attendees usually expect some kind of email confirmation after they’ve registered online. The easiest way to set this up is to use the dedicated tabs in your interactive site (registration site).
1. From the Online Panel, choose the intera...
Can I add an Auto Login Token to my HTML for communications?
Yes - an Auto Login Token is a short line of code inserted at the end of a hyperlink which creates a unique personal login to an interactive (registration) site, app, or portal. When an attendee (or presenter, exhibitor etc) clicks on this perso...