Articles
What is the meaning of the different ‘Hotel Notification Status’ values?
The Hotel Notification Status is used in conjunction with the Hotel App. These notifications enable Hotels to pull a report which just shows NEW, CANCELED or AMENDED bookings.
When a hotel booking is first made, the Status is set by def...
How do I fix an itinerary that displays in the wrong order, due to flights going across time zones?
This can be sorted by enabling the time zones. Navigate to the Setup Panel . Click on the Travel Module. Select Preferences . Check the box called Time Zone. Once enabled, click on each of your sectors and for each of depart and...
How do I make an attendee’s itinerary appear in a particular order?
You do this within the Attendee record:
1. Navigate to the Attendee's record.
2. Open the module you want to appear first in their Itinerary (Function, Accommodation, Flights, etc.) and click on the
Itinerary Tab.
...
Why do my accommodation search dates not match my inventory dates?
When the accommodation module is first added to an interactive (registration) site, it will automatically detect your hotel inventory dates. If you make updates to your accommodation inventory dates later, you'll also need to update the interact...
Can we accept the full accommodation amount rather than just a deposit?
You can ask for a whole payment on an accommodation item by changing the Room Type Setup:
1. From the Setup Panel, select the Accommodation module.
2. Select the room type you wish to accept the full amount for.
3. Click the A...
How do I allocate sub blocks to a hotel (and room type if needed)?
A sub block is a group of rooms you want to reserve for use by particular attendees. After setting up your hotels and room types, follow the steps below.
Setup panel – under Accommodation
Click the plus Icon on Sub Block, and ent...