Alerts are real-time notifications, sent when inventory levels are reached or exceeded, and when other actions occur within EventsAir. These alerts are extremely useful for staying on top of critical deadlines or inventories, and allow you to respond to important situations in a timely manner. You can stay up-to-date in real time through four types of Alerts:
- Event Alerts
- Project Alerts
- Inventory Alerts
- Accommodation Alerts
Each section of the Alerts Panel displays useful information about different aspects of EventsAir, and provides the meeting organizer with details about items with inventory, or other alerts about changes in status. For more information, click on the different Alert categories below:
Alert Levels
All Event Alerts are noted with one of five alert levels:
- Information - Blue
- Low - Green
- Medium - Yellow
- High - Orange
- Critical - Red
You may choose an Information Alert if you just want to be aware that a pre-planned communication was sent, but may want to see a Red Critical Alert if your conference hotel goes into an oversold situation.
Alert Notifications
In addition to the normal alert panel, High and Critical alerts are noted by an orange or red circle with a number inside. These High and Critical alerts display on the Navigation Bar, and on the Event Selection screen, specifically on the event where the alerts are being generated. These alert notifications are linked directly to the alerts panel.
Event Alerts can also be sent to a specific email or phone, based on a specific alert level. For example, you may choose to reserve Information alerts for Accommodations, and have your accommodation manager alerted by text message or email when a specific hotel experiences an inventory alert.